Our intelligence is specialized for the healthcare sector, capable of operating natively integrated with the leading healthcare systems. It answers, schedules, confirms, and follows up with your patients, maximizing care while reducing costs.
Join the leading healthcare providers
across Latin America already using our AI agents:
Day to day, the biggest gap in healthcare management is the lack of connection between service, clinical data, and action.
The call center stops being support and becomes a bottleneck. Without clinical and operational intelligence, service turns into a huge queue of poorly resolved urgencies.
Our AI agents for call centers work side by side with your team to absorb and organize a large volume of demands, turning every contact into an opportunity to engage the patient for the next step.
It is capable of:
Our agents are orchestrated by a proprietary infrastructure that centralizes, organizes, and interoperates data and integrations, connecting them to the context required for each interaction with agility and security.
We have built a robust infrastructure, aligned with regulatory standards and the complexity of healthcare data, with native integration to the leading systems on the market.
We apply AI where manual work was inefficient and data fragmentation blocked digitization. Until now.
The agents perform multiple tasks in seconds, bringing efficiency to vital sectors and reducing operational costs without increasing headcount.
The patient calls or sends a message and is served by conversational AI, with no menu, no IVR. The agent accesses the real schedule and resolves end to end.
View details ▾After the visit, the agent identifies prescribed exams and consultations and offers scheduling to the patient via WhatsApp. Each pending item resolved is revenue that would have been lost.
View details ▾Proactive confirmation of appointments and exams via WhatsApp, with automatic delivery of preparation guidance. Reduces no-shows without relying on human staff.
View details ▾Confirmation and registration update before the patient arrives. Reduces in-person admission time and eliminates queues and rework at the front desk.
View details ▾The agent resolves questions about preparation, location, documents, and coverage with the institution's context, freeing the human team for complex demands.
View details ▾Did the patient miss the appointment? The agent offers automatic rescheduling according to the institution's rules. Recovers lost slots without human intervention.
View details ▾Automatic capture of consultation audio, clinical structuring, and generation of documents in the institution's standard format. The doctor stops typing and goes back to looking at the patient.
View details ▾Behind every AI agent there is an integrated and secure clinical and operational ecosystem. That is what allows our super-agents to be much more than chatbots: they act as intelligent navigators of the journey.
With our AI agents on the front line, the immediate result is:
fewer queues → less pressure on the team → more patients served → better service perception → more lives saved
Results that our clients with similar profiles achieve
Retention rate
+60%
of contacts resolved by AI without human handoff
Operational cost reduction
30-50%
without reducing service capacity
Prescribed exam conversion
+15-30pp
exams that would be lost, converted by Concierge
No-show reduction
20-40%
with automatic recovery and proactive confirmation
Ranges based on clients with similar profiles. Each operation has its specifics — the commercial mapping projects results for your reality.
Board Members
João Vitor Innecco Arêas
CEO · MD · TEDx
CEO of Marisa.Care
Paulo Chapchap
Advisor
Medical Director at the Institute for Health Policy Studies (IEPS); Chairman of the Board at Instituto Todos pela Saúde; Corporate Strategy Director at Grupo Santa Joana
Roberto Botelho
Advisor
President of Fundação Adib Jatene; Director of the Heart Institute of Triângulo; President of Centro Médico de Uberlândia
Thiago Julio
Advisor
Medical Innovation Manager at Hospital Albert Einstein
Sergio Ricardo Santos
Advisor
Founder of Valor e Saúde; VP at Galileu; ex-CEO at Amil; ex-VP at Dasa; LinkedIn Top Voice Brazil; TEDx Speaker; Board Member and Founder of Saúde 4x
Alexandre Pimenta
Advisor
Medical Director at Austa Hospital; CEO and Founder of Gastrocentro; Speaker; Professor
Claudio Verdun
Advisor
AI Researcher at Harvard's School of Engineering and Applied Sciences
Ricardo Ramires
Advisor
Entrepreneur; Investor; Focused on Health Care
Lucas Smaira
Advisor
Staff Research Engineer
Marcelo Sarmento
Advisor
CTO of Data Analytics & Business Applications at BRQ
“Everyone who deals with patients in suffering and with avoidable early death works all the time with the purpose that this never happens again, never, not even once more. That is what moves the true healthcare professional. That is the purpose of healthcare service delivery, and that is the purpose of Marisa.”
Paulo Chap Chap
Chairman of the Board at Marisa Care
“Marisa.Care is able to drive the journey, addressing all of its inefficiencies with impressive quality.”
Roberto Botelho
Board Member at Marisa.Care
“When you bring together: leadership expertise supporting the construction; cutting-edge strategy bringing to Brazil the best the global market has to show and guide us; and, at the same time, the execution and technology delivery capability that supports this entire strategy, we have an unbeatable trio of conditions that are highly favorable to establish trust in using Marisa.Care's services.”
Sérgio Ricardo Santos
Board Member at Marisa.Care
Ready to see AI agents working for your operation?
Marisa.Care is built by people who know the healthcare system and its real challenges deeply. Here, technology is not the goal. It is the means to ensure the best care, at the right time.
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